Billing & Insurance

Students who are admitted to a degree program and are registered for six or more credits per semester that count toward the automatic assessment of the Student Services Fee are required by the University of Minnesota to have health insurance. Check with your health insurance provider to see if Boynton Health is in their provider network. Learn more about the University’s student health benefit plan.

UPlan members may choose Boynton as their primary care clinic; consult your insurance card for details. Flu shots and health screenings are offered to UPlan members at no out-of-pocket cost. These benefits also earn Wellness Program points to lower UPlan premiums. See details about the UPlan on the Office of Human Resources website.

Co-payments are to be paid at the time of service. We will invoice you directly for any co-payments required by your insurance.
The University-sponsored Graduate Assistant Health Plan requires copayment for services.

• Preventive care services — like an annual physical examination* — are intended to keep you healthy and detect health issues before they become serious problems.
• Under the Affordable Care Act, when you visit a network provider, your health insurance covers preventive care services at 100 percent. See a full list of the preventive care services covered under the Affordable Care Act on the U.S. Department of Health & Human Services website.
• Non-preventive care services are intended to treat or diagnose acute, existing, or ongoing health concerns. Your health insurance provider will require a co-payment for these office visits and additional payment to cover the full cost of services.
• Even if you scheduled a preventive care visit, non-preventive services might occur depending on concerns expressed, or findings revealed during your visit.
• If you receive both types of care (preventive and non-preventive) at your visit, the preventive services will be covered by your insurer. Your insurer will require you to pay a share of the full costs for the non-preventive services. Check your health insurance coverage to learn about co-payments, co-insurance, deductibles, and network coverage.

*A physical examination performed for the completion of a form — for example, to satisfy employment, athletic, academic, or immigration requirements, etc. — is not considered to be a preventative care service.

SSF benefits only apply to care at Boynton Health for students with active health insurance coverage. Check with your health insurance provider about coverage for care at other locations.

The SSF can only be applied during the semester it is paid. 

After billing your health insurance and applying your SSF to the cost of your visit, you can expect most Boynton services at no additional out-of-pocket cost — with some exceptions.

• Dental care (check your dental insurance to see if our clinic is in their network)
• Prescription medications
• Medical supplies
• Vaccines (except HPV for ages 9-26, flu, COVID-19, Meningitis, Mpox, and Tdap, which are covered)
• Contact lens fitting and follow-up care
• Eyewear: glasses, frames, lenses; contact lenses, etc.
• Physical therapy (co-pay)
• Physical examination for the completion of a form

Details about the SSF are available on the Student Services Fee website.

• Billing information release form
• Price transparency list

After your visit, we will bill your health insurance for the costs of services. Any amount not covered by your health insurance will be billed to you at a later date.

If you are a student who pays the Student Services Fee, the amount of your bill not covered by insurance will be paid for from the Student Services Fee—some exceptions apply.

For questions on billing, contact the patient accounting department at 612-624-6985 or  email [email protected]. 

Students who have active health insurance coverage and pay the Student Service Fee receive most services at Boynton at no or reduced cost. 

You can be seen at Boynton, but you would be responsible for ALL charges and your student service fees would NOT apply.

Contact your insurance provider to learn more about your coverage.

An Explanation of Benefits (sometimes called an EOB or an explanation of payment) is a statement your insurance company sends that summarizes the costs of health care services you received. It shows how much your insurance company is paying your healthcare provider and how much you may be responsible for paying. This is not a bill, but you will receive a statement from Boynton if you owe anything not covered by your paid Student Services Fee.

After two statements have been sent and there is no payment, it is our policy to transfer the balance to your student account. You will see these charges as ‘BHS Medical Charge Transfer” on your student account. This policy is stated in our billing statements.

You may have received a bill for one of the following reasons:

1. Boynton does not have your insurance information.
2. After Boynton billed your insurance, there may be a charge (or a portion of the cost) that your insurance did not cover, and it is one of the several items that the Student Services Fee (SSF) or Extended Coverage (EXT) does not cover.
3. Boynton received a denial or rejection for Coordination of Benefits from your insurance provider. In this case, you will need to reach out to your insurance provider, update your information, and ask that they reprocess any denied claims.
4. If Boynton has your insurance information and you do not have SSF or EXT, you are responsible for any co-pays, deductibles, and/or coinsurance. 
    

You can mail in a check, or complete the credit card information on your statement and mail that in. Or you can drop off a payment at the Cashier’s Office on the 3rd floor. You can also call Patient Accounting at 612-624-6985 to pay with a credit card over the phone. Online bill payments are not available at this time. 

If you have paid the Student Services fee, contact Patient Accounting at 612-624-6985 and have the service date and invoice number ready. We will contact Quest, and you should not receive another bill. If you do receive another bill, please contact Patient Accounting again.

The bill is your responsibility if you have NOT paid the Student Services fee.

No, the Student Services Fee is only applicable at Boynton. Any costs from other healthcare providers or facilities are your responsibility.