Cancellation Policy

If you are unable to attend your appointment, please cancel 24 hours before your appointment is scheduled by calling 612-625-3222.

Missed or Late Appointment Policy

Dental Clinic

Please cancel 24 hours before your scheduled appointment by calling 612-624-9998.

Failed appointments occur any time a patient has not given 24 hours notice or arrives 10 minutes past their appointment time. Patients who fail 2 appointments in a 3-year period will not be allowed to schedule appointments in Boynton’s Dental Clinic.

Mental Health

To avoid a $10 late cancellation fee, please call 612-624-1444 by 4:30 p.m. the day before your appointment.
You will be charged a $20 fee if you miss an appointment or arrive more than 10 minutes late.

The Mental Health Clinic may place a scheduling hold if you fail consecutive appointments or three appointments within six months.

Travel Clinic

Please cancel 24 hours before your scheduled appointment by calling 612-625-3222 or by using the patient portal.

If you fail to cancel 24 hours prior to your appointment time, you will be assessed a $25.00 failed appointment fee.

Questions

For questions about our cancellation policy, call our information line 612-625-8400.